Frequently Asked Questions
Everything you need to know about youex.ai and youex.ai Engage.
About youex.ai
What is youex.ai?
youex.ai is a company focused on making AI business software easy to set up, easy to use, and built around the human experience. We design AI-native products that help teams adopt AI quickly and get value right away, without long implementations or technical complexity.
What is youex.ai Engage?
youex.ai Engage is our AI-powered lead engagement and conversion platform. It helps companies turn website conversations into qualified leads and pipeline through AI conversations, enrichment, scoring, and automated follow-up in one system.
What problem does youex.ai Engage solve?
Most AI tools are either powerful but complex systems that take months to implement, or simple AI chat tools that live outside real workflows. youex.ai Engage bridges that gap. It connects AI directly into the flow of work so teams can capture, understand, and act on opportunities as they happen.
Is youex.ai Engage a chatbot?
No. It goes far beyond a chatbot. A chatbot answers questions. youex.ai Engage captures leads, understands who they are, identifies high-value prospects, follows up automatically, and helps move them toward becoming customers. It is a complete AI-powered lead-to-revenue system.
What does "AI-native" mean?
AI is not a bolt-on feature. It is built into the foundation of the product. AI powers conversations, lead qualification, data capture, scoring, and follow-up. The experience is designed around intelligent engagement from the start.
Who It's For
Who is youex.ai Engage for?
youex.ai Engage is for teams that want more pipeline without more complexity, including B2B software and technology companies, professional services firms, financial services organizations, medical device and specialized industries, and growing companies that do not want long CRM implementations.
Is this only for large enterprises?
No. youex.ai Engage brings powerful AI capabilities to growing teams without enterprise-level complexity. It scales as your business grows.
Features & Capabilities
What can I do with youex.ai Engage?
You can add an AI agent to your website, capture and qualify inbound leads automatically, import and connect lead data from spreadsheets and legacy systems, enrich contacts with company and role information, identify your most promising prospects, personalize outreach using up-to-date research, nurture leads with automated follow-up, track leads through built-in pipeline management, and integrate with your existing business systems.
What happens after someone chats with the AI?
Behind the scenes, youex.ai Engage captures the lead, enriches their data, scores their intent, alerts your team if they are a strong prospect, adds them to follow-up and nurture flows, tracks them through your pipeline, and lands new customers through self-serve and sales-assisted journeys. All of this happens automatically.
Does youex.ai Engage replace our CRM?
It sure can, but it doesn't have to. You can use the built-in pipeline and CRM features on their own, or you can sync with platforms like Salesforce, Hubspot, or other tools if you already have systems in place. youex.ai Engage adds intelligent engagement without forcing complexity.
Getting Started
How long does setup take?
youex.ai Engage is designed for fast time to value. Teams can launch quickly without lengthy implementations, consultants, or technical specialists.
Do we need engineers or AI experts to use it?
No. youex.ai Engage is built for business teams. It is intuitive and manageable without specialized AI or development resources.
Comparison
How is youex.ai Engage different from tools like Intercom, Drift, or chat widgets?
Many chat tools focus mainly on support or basic conversations. youex.ai Engage focuses on revenue outcomes. It includes lead enrichment, AI scoring, nurture campaigns, pipeline tracking, and AI-driven engagement from the first interaction. It is designed to drive growth, not just handle chats.
What makes youex.ai different as a company?
We believe AI success is not just about intelligence. It is about experience. Our mission is to make AI business software easy to set up, easy to use, easy to love, and valuable from day one. Because with AI, your experience is what matters.